The Care Coordinator (CareCo) is a key member of the Head of Mission (HoM) team and the line manager of the Care Team on board M/V HUMANITY 1. The Care Team includes the medical team (doctor, nurse/paramedic, midwife, mental health representative), the protection representative, and the cultural mediator.

This position follows a fixed rotation cycle, each with its own focus and responsibilities:

• 1 rotation in the back office
• 1 rotation on board M/V HUMANITY 1
• 1 rotation off

 

Your Responsibilities

Back Office

• Strategic development of the Care Department
• Working on SOPs, guidelines, and structural improvements; implementing feedback from recent rotations
• Onboarding and briefing of the upcoming Care Team
• Regular meetings with the other Coordinators working on land (SAR Coordinator, Communications Coordinator, Fleet & Operations Coordinator)
• Weekly meetings with the Operations team (Head of Operations, Logistics, Crewing)
• Line management for and supervision of volunteer medical team and the Mental Health Advisor, who is responsible for the onboard Mental Health Representative and leads the Psychosocial Support Unit providing briefings & debriefings pre/post-operation
• Regular meetings with the Mental Health Advisor, volunteer medical team, midwifery support, and protection experts on land
• Responsible for maintaining and expanding partnerships with external organisations supporting the Care Team and representing the organisation in external and public settings
• Working from home or from the Berlin office

 

On board M/V HUMANITY 1

• Acting as part of the HoM team alongside SARCo, CommsCo, and the captain, jointly responsible for strategic and operational decision-making and the well-being of the crew and survivors
• Leading a multidisciplinary Care Team onboard Humanity 1
• Planning and coordinating services for survivors: physical and mental health care, food distributions, legal information sessions, referrals, embarkation & disembarkation
• Preparing and managing the post rescue shift plan (deck watches, food distribution, etc.)
• Overseeing stock and inventory management
• Coordinating crowd management and ensuring survivor well-being
• Coordinating and delivering onboard training (theory & practice) to crew members
• Leading daily meetings and debriefings

 

Requirements

• Strong leadership and team management experience
• Experience in humanitarian work, ideally in search and rescue
• Familiarity with the Central Mediterranean migration context
• Confident in high-pressure environments, calm under stress
• Experience working in safeguarding and gender-sensitive contexts
• High level of empathy, integrity, and professionalism
• Very good time management, delegation, and decision-making skills
• Strong communication and coordination skills
• Confidence to train new and returning crew members
• Excellent written and spoken English (C1)
• Fluency in at least one additional language: French and/or Arabic
• Proficient in Microsoft Office, comfortable working with shared online tools

 

Desirable

• Fluent Italian (spoken and written)
• Professional background in protection
• Experience in developing and delivering trainings
• Technical affinity and interest in shaping new online training formats
• Valid Basic Safety Training Certificate (STCW A-VI/1)
• Medical Fitness Certification for Seafarers
• Security Awareness and Designated Security Duties (STCW A-VI/6)

 

We provide

• German seafarer contract
• Salary: 3080,00€ / month (employee gross)
• Possibility for longer-term employment
• Travel expenses covered
• 3 internal workshops per year for all Coordinators
• Possibility for external trainings
• Office space in Berlin for Back Office work

 

SOS Humanity is currently looking for a Care Coordinator (CareCo) to join our team on a one-year contract, with the possibility and intention to extend. We are currently looking for someone to start with a first back office rotation from 12^th September to 29^th October 2025, followed by the on board rotation from 5^th November to 19^th December 2025. The application deadline is the 8^th of June 2025.

 

It is very important to us that our crew is as international and diverse as possible. In particular, we encourage FLINTA* people to apply.

FLINTA*: people identifying as Female, Lesbian, Inter, Non-Binary, Transgender and Agender people

Apply now!

SOS Humanity is a donation-funded organization for civilian search and rescue in the Central Mediterranean. It was founded in Berlin in 2015 and has since rescued more than 38,500 people in distress at sea. Our vision is a world in which everyone’s human rights are respected and no one has to drown while fleeing across the sea. Around 30 employees currently work at the Berlin office.

For our office in Berlin we are looking, with immediate effect, at the latest from 01.07.2025, for a*n: 

Full-time federal volunteer for 12 months in the Crewing/Recruitment department

Your role: 

You will support our crewing team in the areas listed below and at the same time gain exciting insights into the daily work processes of our ship operation and our non-profit organiszation. As an active member of the team, you can contribute creatively and in a variety of ways. 

Your tasks:

• Take over e-mail administration 
• Communication with crew regarding arrivals/departures, as well as communication with authorities 

• Support with visa applications 

• Create contracts according to a template 

• Check whether persons’ documents expire/are available 

• Check travel expense reimbursement requests 

• Writing protocols 

• Operating Asana project management software and keeping it up to date 

• Compile data 

• Continue to tidy up and maintain the folder structure together 

• Evaluate digital surveys by rotation 

• Create templates 
  

 

Your profile 

• You are interested in the topic of search and rescue 
• You communicate fluently orally and in writing in German and English 

• You are responsible and show a high degree of initiative 

• You are well organized and keep an overview even in stressful phases  

• Knowledge of Microsoft 365 (Word, Excel, PowerPoint, Outlook) is required
  

 

We offer: 

• A responsible and meaningful job with personal responsibility  
• Varied tasks in cooperation with helpful, committed colleagues  

• A lot of creative freedom in a small team  

• The opportunity to gain experience in the further development of an NGO 

• Participation in numerous workshops, seminars and training courses  

• Flexible working hours and the option to work from home 

• A monthly expense allowance of €400 

 

SOS Humanity supports a working environment of diversity based on fairness and mutual respect. Career changers and applicants of all nationalities are welcome. 

We look forward to receiving your informative application (cover letter, CV, certificates) in a pdf document to crewing@sos-humanity.org by 08.06.25 at the latest. Please state “Bufdi Crewing + your possible start date” in the email subject line. We reserve the right to contact applicants before the deadline.